FinOps: Overcoming Challenges and Driving Financial Efficiency

Telefônica Brasil utilizes Teradata FinOps to support key business areas, including commercial operations, regulatory compliance, marketing, portability, and prepaid recharge processes, as well as finance and revenue assurance. With 59 applications on a unified platform and 1,693 users managing 1.4 billion annual statements and 1.3 billion annual queries, Teradata ensures unparalleled efficiency, processing 3.9 million statements and 3.6 million queries daily with an average response time of 0.50 seconds. In regulatory operations, Teradata supports adherence to strict Anatel reporting requirements on line movements and monthly closures, reducing risks of fines for active lines or late submissions while minimizing contingencies and reserves. For commissioning, Teradata processes over 12,000 monthly events, 500,000 recharge points, and 260 LPs, with critical SLAs ensuring commission payments. Teradata’s campaign solution supports 6,000 campaigns monthly, with an expected growth to 10,000 campaigns, driving recommendations for over 50% of the company’s products and services. Telefônica Brasil’s integration of Teradata FinOps streamlines processes, scales operations, and supports strategic decision-making across all core business areas.