Path analysis is central to many of the analytic challenges we tackle in the field. Think for a minute about the questions you are likely asking about your business that involve a path around a particular event.
“What are common paths to purchase?”
“What paths help me predict customer churn?”
“Why do customers call support after they’ve already browsed my website for answers to their questions?”
“Which medical procedures typically precede this specific procedure?”
That’s why we are introducing the Teradata Path Analysis Guided Analytics Interface. This web-based interface puts path analysis into the hands of business users so they can find opportunities to better market to their customers, improve operations and mitigate potential issues in their customers’ journeys. And they can perform the analysis themselves, without coding, in a matter of seconds to minutes.
Key highlights of the interface include the ability to:
Visually explore journeys by simply selecting a few parameters from drop-down menus and clicking “Show Me.”
Interact with visualizations including tree, Sankey, sigma, and sunburst diagrams and bar charts.
Identify individual customers on specific paths and export lists for follow-up.
Now available for both Teradata and Aster databases.