There are hundreds of thousands of traditional commercial banking clients at HSBC in Hong Kong. These accounts were opened with HSBC since the 1970's due to their business presence in HK and other countries. The advantage of having a bank account with HSBC is that the money transfer is easy, quick and reliable.
According to some financial research reports regarding HSBC’s commercial banking business, nowadays quite a number of corporate accounts are actually family-owned accounts and are no longer doing business-related trading transactions actively. Those accounts in general are managed by the 2nd or 3rd generation of the family members and mainly for wealth management and investment purpose.
However, there are some accounts trading actively in the capital market such as equity stocks and ETFs. Some are strategically more conservative than others and only trading fixed income products such as government bonds. So, how do you know if your client needs a relationship manager? Can we know your customers better before asking your sales staff to approach a potentially underserved client?
is the answer. Advanced SQL / Machine Learning / Graph are the disruptive innovation platforms for senior management to leverage to find out where the market is and which financial products to sell.
The opportunities are to create the new demand and market segments:
- More investment grade products sold by a new product range offered (Machine Learning)
- Better client wealth portfolio management by enhanced risk managed services (Big Data Analytics)
- Timely customer credit ratings provided by an automated credit scoring agent (AI)
- Advanced investment decisions supported by strategic & tactical asset allocation modelling (Graph Engine)
Fintech is a must for business development and revenue growth. Furthermore, the transaction costs can be lowered with digital transformation. Teradata Vantage can help usher in an era of digital transformation at your bank and create new opportunities for growth.